A. O. Smith Board of Directors

A. O. Smith Corporation has conducted business with honesty and integrity for more than 140 years. Thanks to this commitment to ethical conduct, A. O. Smith enjoys an outstanding reputation in all of the markets we serve.

We expect our employees, officers, and directors to adhere to the highest standards of conduct, as exemplified in the A. O. Smith Corporation Guiding Principles. Each of our employees receives a copy of this booklet when they join our company.

A. O. Smith also has put in place rigorous policies and reporting procedures as part of its Corporate Governance program to help ensure the company maintains its hard-earned reputation for integrity.

Guiding Principles CoverOur Guiding Principles

Download a PDF of our Guiding Principles:

A. O. Smith Integrity Helpline

A. O. Smith employees have a responsibility to follow all laws and policies, ask questions if they are not sure about an action or a decision and speak up to report any violations. The A. O. Smith Integrity Help Line is just one of many ways for employees to fulfill those responsibilities. ?Employees can visit the Integrity Helpline website at or call the Integrity Help Line in their country:

Canada 1-800-350-1325 ?

China 10-800-110-0450 or 400-601-3276 ?

France 0800-99-0011, then dial 800-350-1325 ?

Hong Kong, SAR of China 800-93-2266, then dial 800-350-1325 ?

India 000-117, then dial 800-781-6270 ?

Mexico 001-800-376-4207 ?

Netherlands? 0800-022-3479 or?0800-020-0082

Turkey 0811-288-0001, then dial 800-778-1911 ?

United Arab Emirates (UAE) 8000-021, then dial 800-350-1325

United Kingdom 0800-032-2206 ?

United States 1-800-350-1325 ?

Vietnam 1-201-0288, then dial 800-350-1325 ?

Integrity Helpline Website: